Today’s volatile supply chain environment calls for real-time freight tracking software that empowers freight forwarders to reduce operational costs while satisfying customers.
This article will explore the best freight tracking software available, evaluating its features, usability, and customer feedback. If you are a freight forwarder looking for the best software to make shipping seamless, this article will help you make an informed decision.
Must-Have Features For Your Freight Forwarder Tracking Software Real-time Tracking Through real-time updates, customers are aware of delays, allowing them to plan accordingly. This proactive approach improves customer satisfaction.
Without real-time tracking, freight forwarders might uncover issues when it’s too late to act, leading to delays.
Integration Capabilities Integration capabilities drive clear communication among different parties. For example, when your TMS is integrated with your freight tracking software, shipment updates, and route adjustments can be automatically reflected across all systems.
User-friendly Interface Clear and logical navigation helps users find information quickly, reducing costly miscalculations from misinterpretation of data.
When freight tracking is easy to use, users are more likely to welcome it. This quick adoption is essential for a smooth transition.
Customizable Alerts and Notifications Customizable alerts provide real-time updates on departure, arrival, and delays. This proactive approach enables freight forwarders to plan accordingly.
For example, an alert can prompt immediate rerouting or rescheduling if a shipment is delayed to minimize losses.
Analytics and Reporting Tools Analytics tools allow freight forwarders to accurately track delivery times, shipment delays, and routes. By analyzing these metrics, freight forwarders identify carriers and routes to avoid.
Cost-Efficiency Inefficient freight tracking software may lead to poor scheduling of drivers and other personnel, resulting in overtime pay and increased labor costs.
Top 7 Freight Tracking Software: A Quick Overview
Software
Starting price
G2 ratings
Free trial
Key features
Freightify
$499/ month
4.8 out of 5
7 days
Real-Time Tracking
Automated Updates
Multi- Carrier Integration
Customizable Dashboards
Analytics and Reporting
Descartes Aljex
$350/ month
5.0 out of 5
Unavailable
Real-Time Freight Visibility:
Carrier Integration
Dispatch Management
Shippo
$19/ month
4.1 out of 5
30 days
Real-Time Tracking
Multi-Carrier Support
Automated Shipping Labels
GoFreight
$120/ Month
4.5 out of 5
Unavailable
Real-Time Tracking
Carrier Integration
Automated Notifications
Clickpost
$300/month
4.5 out of 5
Unavailable
Real-Time Tracking
Carrier Integration
Route Optimization
EasyShip
$29/month
4.0 out of 5
14 days
Multi-Carrier Shipping
Real-Time Tracking
Automated Shipping Labels
AfterShip
$9month
4.6 out of 5
Unavailable
Multi-Carrier Tracking
Branded Tracking Page
Top 7 Freight Tracking Software in 2024 Freightify: Best Rate Management Platform with Track & Trace feature Freightify’s core offering is its rate management platform, which helps freight forwarders acquire carrier rates in real-time. The integration of real-time tracking with rate management features available on Freightify makes it the best freight-tracking software in 2024.Â
Freight forwarders can efficiently manage shipments, negotiate competitive rates, and ensure end-to-end visibility throughout the supply chain. The platform’s track and trace feature helps monitor the whereabouts of cargo in real time — from the time the cargo is picked up by the freight forwarder to the time it is delivered to the consignee’s location.
Features
Dynamic Rate Search: Helps freight forwarders search and compare rates from multiple carriers. Automated Rate Management: Freight forwarders can manage rate contracts, including spot rates, negotiated rates, and tariffs. Rate Benchmarking: Help freight forwarders compare rates against market standards. View Inquiry History. It helps freight forwarders eliminate the hassle of repeatedly searching for rates on the same port pairs. Rate Fluctuations. Allows freight forwarders to get complete visibility on rate fluctuations instantly. Advantages
Comprehensive Rate Search: Freightify’s platform allows freight forwarders to search and compare rates from multiple carriers Automated Rate Management: Automating rate contracts, including spot rates and negotiated rates, reduces manual errors and saves time. Rate Benchmarking: Users can benchmark rates against market standards, ensuring they remain competitive and profitable. Accurate Shipment Visibility: Real-time tracking from origin to destination provides accurate shipment status and location information. Proactive Notifications: Automated alerts for critical events such as delays or arrivals help in proactive decision-making and improve customer service. Disadvantages
Integration Challenges: Integrating with custom-built solutions can be challenging. Learning Curve: Adequate training and support are necessary to maximize the platform’s potential. G2 Ratings 4.8 out of 5
Pricing
Freightify offers a range of pricing tiers designed to accommodate the diverse.
While specific pricing details might vary and are subject to change, here is a general overview of Freightify’s typical pricing tiers and what each includes:
Essentials
Ideal for: For small businesses looking for Spot and FAK Rates
Price: $499/m
Includes:Â
Rate Addition: Create and publish tailored rates for trade lane(s) Rate Search: Carrier Website Rates(LCL and FCL) Access Carrier Schedules Access Up to 500 rate searches Essentials+
Ideal for: For SMEs looking to manage SPOT and Contract Rates
Price: $799/m
Includes:
Everything in Essentials Plus Rate Sheets: Standard Rate Sheet Template Provision Rate Sheet additions within a short timeframe Bulk update provision for Contract Rates Audit Trail for Contract Rates Enterprise
Ideal for: Multinational enterprises looking to manage rates between offices and across their customer base
Price: Reach out to the sales teamÂ
Includes:
Everything in Essentials+ plus Improved Search and Views Customized Real-time Analytics Reports Setting Rules on Rates Quotes & Shipment Management Descartes Aljex Descartes Aljex streamlines the entire freight management process, offering load tracking, dispatch management, and carrier selection features. Aljex’s user-friendly interface and comprehensive functionalities enable users to manage quotes, shipments, and documentation efficiently.
Features
Load Planning and Optimization: Help freight forwarders automatically plan and optimize loads Dispatch Management: The freight tracking software helps freight forwarders manage the dispatch process. Carrier Selection: Allows freight forwarders to compare and select the best carriers quickly. Pricing
TMS pricing starts at $350-$2,000+ per month
Shippo Offering a user-friendly interface, Shippo integrates seamlessly with e-commerce platforms and marketplaces, enabling users to compare shipping rates, print labels, track shipments, and manage orders from a single dashboard.Â
Features
Printing Shipping Labels and Packing Slips: Users can quickly generate and print shipping labels from the Shippo platform. Real-Time Tracking: Shippo provides a real-time tracking page that is accessible to both enterprises and their customers. Automated Communication: Shippo automates communication by sending 'Shipped' and 'Delivered' notifications to customers. Advantages
User-Friendly Interface: Shippo is an easy-to-use platform that is accessible to freight forwarders of all sizes. Validation Checks: Shippo's validation checks help freight forwarders reduce delivery errors. Disadvantages
Installation Challenges: Some users find the initial setup and integration with their existing systems cumbersome. Limited Customization: The platform offers limited customization options compared to other shipping solutions. Ratings
4.1 out of 5
Starter: Free
Professional:$19/ month
Premier: Contact the team
GoFreight With its cloud-based platform, GoFreight enables real-time collaboration and data accessibility, empowering freight forwarders to optimize workflows, improve efficiency, and deliver exceptional service to their clients.
Features Â
APIs for Integration: GoFreight provides APIs that facilitate seamless integration with other systems and platforms. Real-Time Container Tracking: Its advanced freight tracking software enables real-time monitoring of shipments. Timely Alerts: GoFreight sends timely alerts and notifications based on the container tracking data. Advantages
Efficient Operations: GoFreight streamlines freight forwarding and NVOCC operations with comprehensive features like shipment management, CRM, and real-time container tracking. Real-Time Tracking: Its advanced container tracking software provides accurate and timely updates on shipment statuses. Disadvantages
Technical Proficiency Required: Using GoFreight requires users to be tech-savvy. Ratings
4.5 out of 5
Pricing
contact GoFreight
Clickpost ClickPost integrates with multiple courier services, providing a unified interface for managing shipments, tracking deliveries, and handling returns. ClickPost's real-time tracking capabilities offer end-to-end visibility of shipments, ensuring timely updates and proactive communication with customers.Â
Features Â
Carrier Integration: ClickPost integrates with courier services, providing businesses with a unified platform to manage all their shipments. NDR Management Workflow: ClickPost includes a Non-Delivery Report (NDR) management workflow to reattempt delivery or resolve address discrepancies. Advantages
ClickPost’s advanced tracking and data analytics capabilities enable the platform to provide accurate estimated delivery dates. ClickPost's highly configurable platform allows businesses to customize their logistics operations. Disadvantages
Due to the platform’s extensive features, new users can have a steep learning curve. Setting up and configuring ClickPost to suit specific business needs can be complex and time-consuming. Best suited for medium to large businesses; not as cost-effective for smaller retailers. Ratings
4.5 out of 5
Pricing
$250 /month
Easyship Easyship integrates seamlessly with popular e-commerce platforms like Shopify, WooCommerce, and Magento, providing a unified solution for order fulfillment. Its global reach enables businesses to offer international shipping with transparent customs management and duty calculation.Â
Features
Offers electronic proof of delivery, ensuring that shipments are confirmed upon receipt Seamless E-commerce platform integration with popular e-commerce platforms such as Shopify and WooCommerce. Returns management system streamlines the returns process with easy-to-use return shipping labels and tracking, ensuring a hassle-free customer experience. Advantages
The platform is known for its intuitive interface, making it easy for businesses to set up. Easyship integrates with numerous courier services, providing real-time shipping rates. Disadvantages
Limited to certain logistic functions such as detailed inventory management or advanced warehouse operations. Larger enterprises might find Easyship’s feature set less comprehensive RatingsÂ
4.0 out of 5
PricingÂ
Plus Plan: Starting at $29 per month Premier Plan: Starting at $69 per month AfterShip AfterShip is a user-friendly interface that allows businesses to enhance customer satisfaction through automated notifications, branded tracking pages, and analytics insights. With seamless integration capabilities and customizable features, AfterShip empowers businesses to build trust and loyalty by keeping customers informed every step of the shipping journey.Â
Features
Track shipments across 750+ carriers in real time. Post-purchase customer experience management provides updates to customers via email, SMS, or webhook notifications. Branded tracking pages customise tracking pages with your brand logo, colors, and messaging for a consistent brand experience. Advantages
AfterShip provides real-time shipment tracking updates across a wide range of carriers. It offers a user-friendly interface that is easy to navigate. Businesses can customize tracking pages with their branding. Disadvantages
AfterShip is primarily focused on e-commerce businesses. Limited carrier integration. Ratings
4.6 out of 5 (based on G2 reviews)
Pricing
Free Plan
Premium Plans: $9 per month.
Enterprise: Custom pricing based on specific business requirements
Wrapping up When selecting freight tracking software, look for features such as user friendliness, real-time tracking, analytics, and reporting.Â
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