Shipper

We were actively looking for a system to digitise our business and ended up choosing Freightify. They gave us clear visibility of Spot rates. Other products and features like live schedules, track and trace, and analytics have helped us to support and understand our customers. Incorporating their new product updates keeps us ahead of our competitors. Happy with their fortnightly check calls guaranteeing customer satisfaction.

So far the Freightify platform has been a great help to our company. In it we have been able to consult rates quickly without the need to go to each platform, so far we have not had problems using it. 

Obtaining the right prices to quote our customers used to be a cumbersome process for our team. Freightify has managed to simplify that process for us by fetching all our contracts and spot prices on one screen. We recently won several shipments because we had visibility on our pricing to send out a competitive quote quickly.

In the search for a quoting platform to assist our local ocean freight operation and sales teams with essential insights into carrier spot prices and our contracted rates, Freightify exceeded our expectations. We immediately noticed a "customer comes first" philosophy and a desire to innovate and enhance both their platform and our general customer experience. They are a key vendor and partner to NTG Air & Ocean because of their hands-on approach, client involvement in product development, and competitive pricing. Freightify helps us in our quest to provide high-quality service to our customers.

The platform from Freightify is easy to use and very responsive. We can query for rates within seconds, and it helps digitalise our company by providing access to our customers. To top it all they have a very good Customer Success Team that helps us ease into the system at our convenience.